Frequently asked questions

Services

Our portfolio goes beyond standard pooper scooper services. In addition to providing exceptional pet waste clean-up services at your home, in your community or at your workplace, we will also clean, restock and maintain pet waste stations and sanitize the areas we clean. And of course, all the dog waste is hauled away from your property and correctly disposed of by Dirty Work technicians.

Dirty Work provides its dog waste removal services to the following Metro Atlanta areas: Alpharetta, Atlanta, Avondale Estates, Berkeley Lake,  Brookhaven, Buckhead, Chamblee, Clarkston, Decatur, Doraville, Druid Hills, Duluth, Dunwoody, Johns Creek, Mableton, Marietta, Milton, Norcross, Peachtree Corners, Roswell, Sandy Springs, Scottdale, Smyrna, Tucker and Vinings.

We provide dog waste removal services to parts of Cumming, Kennesaw, Suwanee and Woodstock.

At this time, we do not service Acworth, Canton, College Park, Conyers, Douglasville, Hapeville, Lawrenceville, Lithia Springs, Lithonia, Powder Springs, Snellville, Stone Mountain or Winder. Contact us for more details or to find out if we service your area.

Nope! If a dog poops it, we will scoop it and take it away with us. We service commercial properties, apartments, multi-family communities, homeowners’ associations, townhomes, parks, dog parks, special events, veterinary clinics, parks and pet waste stations. However, please note that we are a dog pooper scooper business; we do not clean up after llamas, alpacas, chickens, rabbits, reptiles, horses, pigs, birds or other similar animals.

Yes. Contact us today to learn more about how we alleviate the problem (and the smell) – while keeping the peace between you and your neighbors.

Payments & Contracts

We do not require our clients to sign a long-term contract. However, Dirty Work does not provide one-time cleanings as we don’t utilize day laborers or sub-contractors. Our goal is to build relationships between our clients and their pets and our staff through excellent recurrent pooper scooper services.

Dirty Work invoices once per month either by email (preferred) or mail based on average monthly cleanings. For an easier process, we can automatically charge your credit card each month for no additional fee. We accept most major credit cards, debit cards, PayPal, checks, ACH and bank transfers. Visit our payment page to pay an invoice.

We always guarantee our work. If you’re not completely satisfied, our Re-Doo Guarantee states that we will gladly re-clean your space or refund your money if you contact us within 24 hours of service. No questions asked!

Scooping

No! Dog’s diets are meat-based and high in protein, so their poop can kill grass due to its acidity. While the waste itself is biodegradable, the harmful bacteria, viruses and parasites in the stool remain in soil – and then spread to other areas through foot traffic and rain runoff. When it spreads, dog waste can contaminate bodies of water, encourage weed growth or infect pets or humans with harmful parasites that make them sick.

Many harmful – and sometimes, deadly – parasites/viruses live in dog stool. This includes roundworms, coccidia, parvovirus, tapeworms, whipworms, heartworm, lungworms, liver/blood flukes, stomach worms, thread worms and ringworms. Some parasites – like Giardia and hookworms – can infect humans, too. Children are more susceptible to infection if they play outside in an area with dog traffic.

No. Stormwater is not treated at a sewage treatment plant. While ponds and swales do help clean stormwater runoff by catching sediments, the remaining pathogens in the water discharge directly into streams and bays without treatment. This means that pathogens from dog feces can trickle into streams and bays through runoff and foot traffic. In addition to proper poop removal service, Dirty Work technicians disinfect tools and boots between each yard or property to prevent the spread of germs and pathogens.

In our opinion, they’re not. Commercially produced pet waste digesters essentially function like broken septic systems – which is equivalent to burial. Evidence shows these systems often do not work properly, especially in areas with high water tables, low temperatures or unfitting soil types. Even with perfect functioning, there is still a lack of evidence that these devices treat dog waste sufficiently to meet desired standards.

Other Details

Yes; we are fully licensed and insured, including Worker’s Comp, General Liability and Umbrella Policies. We are also verified with multiple services that authenticate such matters, including Compliance Depot, Registry Monitoring and Yardi / VENDORcafe.

We always take pet waste with us whenever we perform a service. There is no additional charge for this. Your trash cans will remain free of waste, odors – and pests!

We are huge dog lovers at Dirty Work; that’s why we got into the dog pooper scooper business! But we also prioritize safety – both for your pet and our technicians. If your dog is a jumper or protective of its yard, we ask that you keep your pooch inside for protection of all involved. Our tools are metal – and jumping dogs and sharp metal corners do not mix! In a rare instance where a client’s dog has shown real aggression that cannot be managed by our trained staff, we will require the dog to remain inside throughout the duration of the poop removal service. We will gladly work out a system to alert you whenever we’re about to enter the yard.

Absolutely. As animal lovers, we regularly partake in holiday food and supply drives for licensed shelters, volunteer with charitable animal groups, and provide pooper scooper services for numerous dog adoptions. We’re always looking for new ways to give back to our beloved Atlanta community; please reach out if we can support or sponsor your group.

Locations

We serve nearly 30 areas of Metro Atlanta, from Alpharetta to Decatur to Norcross. Please visit our FAQ page or contact us for a full list serviceable neighborhoods.